The hotel is well located, not too far from downtown. It's a great option for those who visit factories in the area. The room is clean and comfortable, and the bathroom is well equipped. The staff is friendly and helpful. Breakfast is great with many options to choose from.

The hotel is conveniently located in close proximity to several factories, making it a great choice for those on a business trip. The new metro line is also relatively near, providing easy access to explore the city. Guests mentioned that the rooms were well-appointed and clean, with reliable WIFI and delicious breakfast options. The hotel also offers facilities such as a coffee machine, making the stay even more enjoyable.

Some guests experienced difficulty with credit card usage and unreliable WIFI during their stay.

Beautiful hotel, stunning rooms, amazing staff, great location , big supermarket next door.

All was perfect.

Clean rooms, convenient location near shops, banks, and restaurants. Next to a big supermarket. Good food and helpful staff. Upgraded room and excellent service at buffet dinner. Lovely staff, especially Demi who was very helpful. Quiet, modern room with comfortable bed. Good breakfast and a shop to buy snacks at reception. Found lots of amenities nearby like Walmart, Pizza Hut, Burger King, and coffee shops. Close to suppliers for a business trip. a perfect 10/10 experience!

We had a wonderful stay at this hotel. The staff went above and beyond to make us feel comfortable and welcome. They were friendly and very helpful, always ready to assist with any questions or requests we had. The room was clean, modern, and quiet, providing a peaceful environment for a good night's sleep. The breakfast was delicious, with a wide variety of options to choose from. The location of the hotel in the industrial zone was convenient for our business trip, and we appreciated the services offered such as room service, car hire, and laundry. this place provided enhanced comfort and quality services, making our stay enjoyable and memorable.

We would highly recommend this hotel to anyone, including families, looking for a luxurious and comfortable stay.

We had a fantastic experience staying at this hotel. The staff at the front desk were extremely nice and even upgraded our room, which was a pleasant surprise. The buffet dinner staff was also very friendly and accommodating, ensuring that all our food and wine requests were delivered correctly. The reception staff, including Peter Sun and Helen Chan, were excellent. They answered all our questions with professionalism and made us feel welcome as first-time visitors to the city.

We highly recommend this hotel to everyone.

great service and helpful staff made my stay at hilton garden in shenzen enjoyable. spacious and clean rooms, delicious breakfast, and convenient location near shopping mall and super market.

Breakfast mix-up.

Spent my New Year's in a comfortable hotel with friendly staff. The room was sparkling clean and the bed was comfy. The hotel is situated near the factories, making it simple for me to find my way. The breakfast spread was deliciously fresh and diverse.

The hotel did not have a money exchange service nearby, but with some research, I was able to find one not too far from the hotel. communication was a bit of a challenge with staff who could barely speak English.

This hotel is conveniently located very close to a train station and near factories. I was able to easily travel around the city due to its accessible transportation options. The cleanliness of the room was noteworthy, and the breakfast had a wide selection of dishes to choose from. The staff were very accommodating and helpful throughout my stay.

Everything was spot on.

No deposit fee. Helpful staff at 1:30 AM. Open windows. Clean and comfortable. Good shower.

The staff were the best, very helpful and friendly. The hotel facilities were clean, modern, and well-maintained. The breakfast offered a good variety of options. The location was convenient for my business trip as it was near the factories.

Absolutely nothing to say about dislikes.

The staff at Hilton Garden Inn Shenzhen Bao'An went above and beyond to ensure my comfort during my stay. When I accidentally got charged for snacks I didn't take, they immediately corrected the mistake. The selection at the buffet dinner was impressive. I highly recommend this hotel.

The hotel provided free and fast Wi-Fi, which is hard to find in some places. the staff was also friendly and accommodating. the hotel location was great, as it was near public transportation and many restaurants.

The room temperature was difficult to control and was quite warm at times. the breakfast was disappointing, with a limited selection and slow service.